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Order Notes



Return Policy

We want you to be happy!

We will gladly provide a refund for unused product(s) returned within 30 days of purchase. We are unable to accept items that have been used. 

In order to process a return:

  1. Print the attached Return Form and fill in the required information
  2. Repack the merchandise and enclose the completed Return Form
  3. Attach the completed Return Address Label to your package and send to us via the carrier of your choice.  

Gripty will process a credit/refund for your product(s) as soon as the returned item is received. Original shipping charges will not be credited.

All returns should be sent to: 

2800 de la Faune
Québec, Qc, Canada
G2A 1J3

If you have any questions or concerns please send an email to support@gripty.com

All refunds will be to your original method of payment.

Gripty products purchased through individual retailers are at the discretion of the individual retailer where the product was purchased.